Legal

Privacy Policy

Last updated: 1 March 2026

Who We Are

Serpara is a trading name of Agilix Technologies Ltd, a company registered in the United Kingdom. Our contact email is [email protected].

What Data We Collect

When you use our website or contact us, we may collect the following information:

  • Name
  • Email address
  • Website URL
  • Message content (from our contact form)
  • Anonymous analytics data (pages visited, device type, referral source)

How We Use Your Data

We use the data we collect to:

  • Respond to your enquiries
  • Provide SEO services you have requested
  • Improve our website and user experience
  • Send relevant communications (only with your consent)

Data Sharing

We do not sell your personal data to third parties. We may share data with essential service providers (such as hosting and email providers) who are required to process it on our behalf, subject to appropriate data protection agreements.

Cookies

We use cookies for analytics purposes only, via Google Analytics. These cookies collect anonymous data about how visitors use our website. No personally identifiable information is stored in cookies. You can disable cookies in your browser settings at any time.

Data Retention

Contact form submissions are retained for 2 years, after which they are securely deleted. Analytics data is retained in anonymised form and cannot be linked back to individual users.

Your Rights (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Rectification — Request correction of inaccurate data
  • Erasure — Request deletion of your personal data
  • Restriction — Request that we limit processing of your data
  • Portability — Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this privacy policy, please contact us at [email protected].